Privacy Policy

Last updated: January 2026

Online TechHub ("we", "our", "us") is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit onlinetechhub.co.za.

1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact details when you place an order or contact us
• Delivery address for order fulfilment
• Email address for order confirmation and communication
• Payment information (processed securely via PayFast — we do not store card details)
• Browsing behaviour on our website (via cookies)

2. How We Use Your Information

• To process and fulfil your orders
• To communicate with you about your orders
• To send promotional emails (you may opt out at any time)
• To improve our website and product offering
• To comply with legal obligations under South African law

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Delivery partners (courier services) to fulfil your orders
• Payment processors (PayFast) to process transactions securely
• Service providers who assist us in operating our website

4. Cookies

Our website uses cookies to improve your browsing experience. These include functional cookies (necessary for the site to work) and analytics cookies (to help us understand how visitors use our site). You can disable cookies in your browser settings, though this may affect site functionality.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption (HTTPS) for all data transmission.

6. Your Rights (POPIA)

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are retained for 5 years for accounting purposes.

8. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us